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46+ queries assisted

Contact Us

or just walk in.

Contact

When to contact us?

We keep it easy to reach us, because nothing feels worse than a brand that isn’t listening when you need it most.

Availability Check
Availability Check

Check if Chai 2002 is open and brewing before you step out.

Bulk Orders
Bulk Orders

Plan team rounds, events, or daily office chai with one simple request.

Franchise Deals
Franchise Deals

Express interest early and get on the list for future Chai 2002 franchises.

Investment
Investment

Talk to us if you’d like to back a focused, scalable chai-first brand.

Media & PR
Media & PR

Reach out for stories, features, or collaborations around Chai 2002.

Anything we might have missed out!
Anything we might have missed out!

We are humans, after all. If we haven't covered something in this list, we want to let you know that we are always eager to hear you out.

FAQs

Frequently asked questions

Questions? Answered.

  • Where is Chai 2002 located?

    We are located at Prime Plaza, opposite Oncquest Laboratories Ltd, Munshi Pulia, Sector 16, Indira Nagar, Lucknow, Uttar Pradesh 226016.

  • What are your operating hours?

    We are serving from 8am to 9pm, Monday through Saturday. We usually remain closed on Sundays unless, of course, we have happy hours or special orders for the day.

  • Do you have free parking available?

    Yes. We have free parking, both street and on-prem, for both two-wheelers and four-wheelers.

  • How fast do you usually reply on WhatsApp or email?

    We try to respond to WhatsApp messages within 15–30 minutes during operating hours, and to emails within one working day.

  • What’s the best way to reach you for urgent chai orders?

    For anything time-sensitive (like “chai in the next 30–60 minutes”), WhatsApp or a direct call is always better than email.

  • How early should I contact you for bulk or event orders?

    For regular office rounds, a same-day heads up works. For larger events, it’s ideal if you reach out 24–48 hours in advance so we can plan staff and supplies.

  • Who should I talk to about franchise, investment or collaborations?

    Just use any of the main options on this page: WhatsApp, call, or email. Share a line about what you’re reaching out for, and we’ll route it to the right person on our side.

  • What details should I share when I contact you?

    For the fastest response, it helps if you mention what you need (chai / bulk / franchise / media), date & time, approximate people count, and your preferred contact method.

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